Privacy Policy

Last updated: October 2025

FCI/ZEISS is a corporation operating on a global scale which has cross-border legally independent companies, business processes, management structures, and technical systems. 

All FCI/ZEISS companies are committed to complying with the current regulations regarding personal data protection, in accordance with the ZEISS Corporate Directive and the ZEISS Intra-Group Agreement.

When you visit our website www.fci-ophthalmics.com, personal data is collected. This statement aims to inform you of the reasons why your personal data is collected and how this data is processed and protected by FCI.

Scope:

This Privacy Policy applies to websites, domains, and applications owned by FCI Ophthalmics Inc.. The FCI Ophthalmics Inc. website may contain links to third-party websites, including social networks, to which this statement does not apply.

Therefore, please pay attention to the respective data protection statements and legal notices of each website you visit and/or all programs you use.

Data Controller:

The data controller responsible for the processing of your personal data is

FCI Ophthalmics Inc.
30 Corporate Park Dr. Suite 310/320
Pembroke, MA 02359

Contact by e-mail: [email protected]

(please do not send confidential or sensitive information)

As the data controller, FCI Ophthalmics Inc. is committed to ensuring that your personal data is handled in compliance with applicable data protection laws and regulations.

What is personal data?

Personal data (also called personally identifiable information) refers to any information that can identify a person, directly or indirectly. This identification can result from a single piece of information or several pieces of information. The more information can be combined, the more precisely the person can be determined. Personal data includes, for example, the name, address, age or e-mail address, but also indirect data such as an IP address.

What personal data does FCI Ophthalmics Inc. collect?

1. When you open and/or use one of our online services, the information collected includes:

• The type of browser you are using
• The pages you have visited on our website
• Your operating system, your IP address or shortened IP address
• Your user behavior (e.g. mouse movements, click behavior, session duration, etc.)

This information is predominantly collected and used in an anonymized or pseudonymized form.

1. If you have submitted a request for information on our website, you have voluntarily provided information about yourself, which includes:

• First name and last name
• Country of residence
• Contact information (e.g. email, phone)
• Company name, occupation
• Products and equipment you use

How is my personal data collected by FCI Ophthalmics Inc. online services?

Data is collected by FCI Ophthalmics Inc. online services via automated processes or user entry, e.g. by means of:

• Cookies
• Direct user entry
• Cross-device tracking, mouse tracking and similar methods

As a rule, you can use the FCI Ophthalmics Inc. website without providing us with any personal data. Exceptions are so-called technically necessary cookies, which are required to provide certain functionalities and make websites more user-friendly, effective and secure.

A cookie is a text file containing information about user activity which is temporarily saved in the user’s browser. They can be used to define and save visitor preferences and website settings. See also “Use of Cookies “.

Why does FCI Ophthalmics Inc. process my personal data?

FCI Ophthalmics Inc. only collects personal data on a case-by-case basis and for specific purposes, as follows:

• Provision of our products and services (performance of a contract)
• Processing and responding to your information requests via contact forms (performance of pre-contractual measures initiated by the data subject)
• Compliance with legal obligations (legal obligation)
• Web analytics and improvement of our website (legitimate interest)
• Sending and handling surveys, promotional materials, newsletters and other subscriptions (legitimate interest)
• Generation of anonymized data records (legitimate interest)
• Asserting or defending against legal claims (legitimate interest)

Your personal data is treated as confidential and is saved and processed exclusively within the scope of the relationship between you and FCI Ophthalmics Inc.. Your personal data will not be forwarded, published, or otherwise made available to third parties whether it be for marketing purposes or other uses without your prior approval.

How does FCI Ophthalmics Inc. safeguard my personal data?

FCI Ophthalmics Inc. employs a wide range of technical and operational security measures to ensure the safeguarding of personal data for its partners and customers.

To ensure that your personal data does not end up in the wrong hands, your data in transit between your browser and the FCI Ophthalmics Inc. website servers is secured using standard and cutting-edge methods, ensuring that your data traffic is encrypted.

Where is my personal data processed? To whom is my personal data transmitted?

Your personal data is primarily processed on servers in Germany and France but may also be processed in other countries if permitted.

Your personal data necessary for the aforementioned purposes may be transmitted, stored, and exchanged among companies within the ZEISS Group, as permitted by law.

As part of the provision of our services, your information may be transferred to third parties, e.g. business partners or IT service providers. When sharing personal data with third parties, we limit the disclosure to only the data essential for delivering the specific service.

Data transfers within the ZEISS Group (if permitted), abroad, and to external partners are performed in accordance with the applicable data protection laws, secured by means of the statutory regulations on data protection including data processing agreements, EU standard contractual clauses, and international conventions.

Furthermore, FCI Ophthalmics Inc. may be required by a court or official order to disclose your data.

In the event of an acquisition or merger with another company, it may become necessary to disclose or transfer your information to actual or prospective buyers. In such circumstances, FCI Ophthalmics Inc. is committed to maintaining the highest possible standards of data protection and adhering to all applicable legal requirements.

What rights do I have?

You have the following rights that you can exercise at any time:

• The right to obtain information about the processing of your personal data
• The right to object, including the right to withdraw your objection
• The right to withdraw your consent
• The right to have information deleted or released/transferred
• The right to have your personal data corrected
• The right to limit or block the processing of personal data, under the following circumstances:
  • If you believe the personal data held by FCI Ophthalmics Inc. is inaccurate, processing will be limited while FCI Ophthalmics Inc. verifies the accuracy of the information;
  • If there is no legal basis for FCI Ophthalmics Inc. to process your personal data and you request cessation of processing;
  • If FCI Ophthalmics Inc. no longer requires your personal data, but you need it retained for the establishment, exercise, or defense of legal claims, or to protect third-party claims;
  • If you object to the processing of your personal data by FCI Ophthalmics Inc. based on legitimate interests, processing will be restricted while it is determined whether FCI Ophthalmics Inc.’s interests override your rights or if a legal obligation to retain the information exists.

To exercise your right to information, please email the address provided below, specifying the data or processing activities you wish to inquire about, your preferred format for receiving the information, and whether it should be sent to you or another recipient. FCI Ophthalmics Inc. will thoroughly review your request and advise on the most suitable way to fulfill it.

Please note that FCI Ophthalmics Inc. can only delete your personal data if no legal obligations require its retention, or if FCI Ophthalmics Inc.‘s right to retain the information does not override your right to request its deletion.

For all data privacy requests, please contact our Data Protection Coordinator:

FCI Ophthalmics – Data Protection Coordinator
30 Corporate Park Dr. Suite 310/320
Pembroke, MA 02359

Contact by e-mail: [email protected]

(please do not send confidential or sensitive information)

FCI Ophthalmics Inc. will not discriminate against you for exercising any of your privacy rights.

When does my personal data get deleted?

FCI Ophthalmics Inc. promptly deletes your personal data once the purpose for its collection is fulfilled or no longer applicable, such as when information gathered during the execution of a contract is no longer needed after the contract’s termination.

To adhere to specific legal obligations, we may need to retain your personal data beyond the purpose for which it was originally collected.

In any case, the retention period, depending on the purpose of processing, shall not exceed 10 years.

The cookies used are divided into the following categories.

Technically necessary cookies

Technically necessary cookies are required for basic functionalities of a website, e.g. for storing their consent or refusal for the use of cookies, language selection for the website, access to password-protected areas. The data processing is based on our legitimate interest.

Functional cookies

Cookies in this category enable us to provide advanced functions. These functions may be provided by us or by third-party providers whose services we have integrated on our pages. If you do not allow these technologies, some or all of these services may not work as intended. Functional cookies are used, for example, to enable certain website features such as playing videos or embedding a map service. These cookies collect anonymized information, they cannot track your movements on other websites. This data processing is based on your consent.

Marketing cookies

Cookies in this category help us to personalize the user experience on our website. To this end, we use third-party tools to collect information and gain insights into target groups so that we can offer content that is more relevant to the user and their interests. This data is also used to measure the effectiveness of advertising campaigns. These cookies are set by the respective third parties and are able to track your browser across other websites, collect personal data about you, track visits and individual activity on websites to create personalized profiles. The data may be shared with third parties, such as advertisers, and used to display targeted advertisements. This data processing is based on your consent.

Amendments to this Privacy Policy:

This notice is amended occasionally to ensure that it complies with current legal requirements and covers all our online services. Your legal rights to information, correction, blocking, deletion, and objection are not affected by these changes.