August 2020


Dear Customers,

During these ongoing challenging times, FCI continues to focus on the health and safety of our colleagues and staff.  Providing exceptional service to our customers remains our top priority while maintaining safe and responsible business operations.

We continue to adhere to the advice of our local government and public health authorities by implementing numerous precautionary safety measures for our on-site home office team to maintain business continuity.

Our Customer Service team is available by phone and email, Monday-Friday, 9:00am-5:00pm EST.

To place an order or to inquire on an existing order, please call 800.932.4202 or email                     [email protected].

To make a payment or for any other accounting-related questions, email                                       [email protected].

We will continue to adjust our approach, as necessary.

Warm Regards,


Michele Joyce, Director of Operations